Privacy Policy
Last updated: [28.05.2026]
Ribble Valley Arts (operated by Ribble Valley Borough Council) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website.
1. Who We Are
Ribble Valley Arts is part of Ribble Valley Borough Council.
Contact details:
Ribble Valley Borough Council
Arts Development
Platform Gallery & Visitor Information Centre
Clitheroe, Lancashire, BB7 2JT
Email: arts.development@ribblevalley.gov.uk
2. What Information We Collect
We may collect and process the following personal data:
a) When you apply for a public profile
- Name
- Address
- Email address
- Telephone number
- Any additional information you choose to provide
b) When you submit a “What’s On” event
- Name
- Address
- Email address
- Telephone number
- Event-related information
c) When you subscribe to newsletters
- Name
- Email address
3. How We Use Your Information
We process your personal data for the following purposes:
- To administer and manage our website and services
- To create and publish public profiles or event listings (only using information you approve for publication)
- To maintain internal records
- To communicate with you about your submissions or enquiries
- To improve our services and website
- To send newsletters and marketing communications (only where you have consented)
- To share your submitted content on our website and social media channels (with your approval)
4. Lawful Basis for Processing
We rely on the following legal bases under UK GDPR:
- Consent – for newsletters and marketing communications
- Legitimate interests – for administering services and managing submissions
- Legal obligations – where required by law
You can withdraw your consent at any time.
5. Marketing and Mailchimp
We use Mailchimp as our email marketing platform.
- When you subscribe, your data is transferred to Mailchimp
- Mailchimp processes your data in accordance with its own privacy policy
- You can unsubscribe at any time using the link in any email or by contacting us
6. Sharing Your Information
We will not sell or rent your personal data.
We may share your data with:
- Service providers (e.g. Mailchimp)
- Social media platforms (only with your consent)
- Legal or regulatory authorities where required
7. International Transfers
Some of our service providers (e.g. Mailchimp) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.
8. Data Retention
We will only keep your personal data for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your data at any time.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Security of Your Information
We take appropriate technical and organisational measures to protect your data from:
- Unauthorised access
- Loss or misuse
However, no online system is completely secure.
11. Cookies
We use cookies to improve your experience and analyse website traffic.
What cookies do:
- Help us understand how visitors use the site
- Improve functionality and performance
You can control cookies through your browser settings.
Disabling cookies may affect how the website functions.
12. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.
13. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this policy or your data:
Email: arts.development@ribblevalley.gov.uk
Or write to us at the address above.